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Everything you need to know about buying your new roof with Roofana.

How does Roofana give me a quote without visiting my home?

We use satellite aerial imagery to measure your roof with 100% accuracy — the same technology used by insurance companies and professional surveyors. We capture your roof's exact dimensions, pitch, slope, and total square footage from above. No ladder, no stranger on your property, no scheduling hassle. Just enter your address, and your personalized quote with three package options is ready in under 60 minutes.

What's included in my Roofana roof package?

Everything. Every package includes a complete tear-off and removal of your old roof, all necessary building permits, delivery of materials to your property, professional installation by a licensed and insured crew, full site cleanup and debris haul-away, and a manufacturer warranty on all materials. There are no hidden fees, no surprise add-ons, and no change orders. The price you see is the price you pay.

Who actually installs my roof?

Your roof is installed by a licensed and insured roofing contractor from Roofana's vetted installer network. Every installer must carry a valid state contractor license, General Liability insurance of at least $1 million per occurrence, and Workers' Compensation coverage. We verify their insurance documentation using AI-powered scanning before every single job. Installers are ranked on a 10-point performance system based on completed jobs, response times, and customer reviews — so the best crews rise to the top.

How long does the whole process take?

Most roofs are installed within 4 weeks of placing your order. Here's the typical timeline: you receive your quote within 60 minutes of entering your address, you select your package and choose your preferred installation week, we handle permits and material ordering over the next 2–3 weeks, and your roof is installed during the week you selected — usually completed in 1–2 days depending on roof size and weather. You'll receive text and email updates at every step, and you can track everything in real time from your customer dashboard.

What payment options do I have?

We offer three ways to pay. Pay in Full with a one-time credit card payment at the time of order. Finance Your Roof with two options — a 1 Year Same As Cash plan at 0% interest if paid within 12 months, or a 10 Year Payment Plan with fixed monthly payments at 9.99% APR. Pay at Close if you're selling your home — pay nothing upfront and the roof cost is deducted from your home sale proceeds at closing. All payment options include the same package, the same warranty, and the same installation quality.

What if I need to cancel my order?

You can cancel your order within 3 business days of placing it for a full refund, no questions asked. After 3 business days, a cancellation fee may apply if materials have already been ordered on your behalf. Contact us at [email protected] or call (414) 404-7663 to process a cancellation.

What happens if there's a problem after my roof is installed?

Every Roofana installation is backed by two layers of protection. Our 5-year workmanship guarantee covers any issue caused by installation error — if something was done wrong, we send a crew to fix it at no cost. Your manufacturer material warranty covers defects in the shingles and materials themselves, with coverage ranging from 15 years to lifetime depending on your package. To file a claim, just contact us with your warranty number and a description of the issue. We'll have an inspector out within 5 business days.

Is Roofana available in my area?

Roofana is expanding nationwide. Enter your address on our quote page to check availability. If we're not in your area yet, you can join our waitlist and we'll notify you as soon as we launch in your market.